Right of Withdrawal / Model Withdrawal Form

Right of Withdrawal

Model Withdrawal Form


Right of Withdrawal (Download as PDF)



      We stand by the quality of our products.  
      Therefore we accept returns without giving any reason for an exchange or full refund less shipping costs.
We offer this money-back guarantee within 14 days after receipt of the goods, as long as the product is

      still in perfect condition and in the original packaging. 
      To process a return request please contact us via our contact form on our contact page of the website
      within 2 weeks from the date of reception of your order.

      The "Money Back Guarantee" is not applicable for undelivered orders due to the customer's own negligence
      (e.g. delivery address is incorrect, unknown postal address or the order wasn't picked up at the post office, etc.)

Model Withdrawal Form

Our model withdrawal form as PDF document: DOWNLOAD

To open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.